Back office

The Back Office That
Runs Itself.

Insurance, account management, HR and inventory โ€” a team of AI specialists clears the whole back office overnight, on one living record. You walk in to a board that's already done.

4engines, one record
24/7specialists on shift
0of it on your desk
The Engines

Four Specialists. One Back Office.

Each runs its own corner of the practice โ€” and every one writes to the same living record. Here is what each does, on repeat, while you see patients.

๐Ÿ›ก๏ธ Insurance

A Claims Ledger That Writes Itself.

Verify, estimate, file, appeal and post โ€” a full billing office of AI specialists on one record.

  • The estimator โ€” the patient's exact share, at the chair
  • Files itself โ€” 837D drafts and submits on note-sign
  • Denials appeal themselves โ€” three-tier recovery
Explore Insurance โ†’
Claim DDX-40912 filing
Eligibility ยท 271verified
Chairside estimate$86 patient
Claim ยท 837Dsubmitted
Denial ยท appealedrecovered
Remittance ยท 835$18,442
๐Ÿ’ณ Account management

Every Dollar Collected, Without the Chase.

One ledger, statements that text themselves, and true auto-pay that clears balances on schedule.

  • Text-to-pay โ€” the balance pays in one tap
  • Auto-pay & plans โ€” balances clear on schedule
  • Reconciled nightly โ€” no terminal to balance
Explore Account management โ†’
Maya Ortiz ยท ledger live
Charge ยท crown$1,286
Insurance ยท 835โˆ’$771.60
Text-to-payโˆ’$300 paid
Auto-pay ยท planon schedule
Balance$0.00
๐Ÿ‘ฅ HR & team

The People Side, on the Same Record.

Scheduling, team texting, onboarding, payroll and payslips โ€” all from the timesheets you already keep.

  • Payslips โ€” run from the same timesheets, one click
  • Shift board โ€” open shifts fill themselves
  • Credential watch โ€” licenses never lapse
Explore HR & team โ†’
On shift ยท Tue 9:14a 4 on
Dr. Choin op
Priya, RDHwith patient
Open shift ยท Thufilled
Payslips ยท 11 staffrun
License ยท RDHrenewed
๐Ÿ“ฆ Inventory

Supplies That Reorder Themselves.

Par levels per op, barcode counts, and auto-reorder that shops the best price across vendors.

  • Below par โ€” a PO drafts itself
  • Best price wins โ€” Schein ยท Patterson ยท Benco
  • Chairside โ€” tap to consume, from the op
Explore Inventory โ†’
Op 3 ยท composite restocked
Below parPO drafted
Best priceSchein $184.20
Approvedauto-sent
Deliveredreceived
Stock
๐Ÿ“ฃ And it markets for you

The Back Office Fills Tomorrow's Book.

Reactivation, review requests, recall โ€” outreach that sends itself at the right hour and attributes the revenue back to the campaign.

ReactivationReview requestsRecallAttribution
Win-back ยท lapsed 12mo sending
318patients targeted
27visits booked back
$41,900attributed revenue
See it run your back office

Watch a Day of Back-Office Work Do Itself.

One aging claim, one unsent statement, one empty shelf โ€” run live on your data, cleared before you finish your coffee.

Questions

Answers before you ask.

The things practices want to know before switching โ€” and how DocsDocs handles them.

How long does it take to switch?

Most practices are fully live in 2โ€“4 weeks. A DocsDocs specialist runs the whole move on-site with you โ€” we read your old system at the source, rebuild it in the cloud, and reconcile every record before go-live. No dark weekend, no re-keying.

Is my data safe and HIPAA-compliant?

Yes. Everything runs on HIPAA-aligned AWS infrastructure under a signed BAA, encrypted in transit and at rest, with access logging and continuous multi-region backup. It's a stronger posture than a server in a supply closet.

What if the internet goes down?

Modern practices run on the internet the way they run on electricity, and a simple LTE/5G failover keeps you online through most outages. Connectivity is far more reliable than a single on-site server that fails with no warning.

Do I need to buy new hardware?

No. DocsDocs runs in the browser on the Mac, PC, tablet or phone you already have โ€” no server to rack, no closet box to patch. Add a location, a chair or a provider without racking anything new.

How do I get started?

Book a 20-minute demo on your real workflow, or send us a note and a real person on our team gets back to you โ€” usually within one business day. Migration is free.

Still have a question? Contact us โ€” a real person answers.
Contact usBook a demo โ†’