Migration Β· the part everyone fears

Switching Used to Mean Losing Something. Not Here.

Twenty years of charts. Every dollar in the ledger. The x-rays, the notes, tomorrow's book. Most practices stay stuck on software they hate because moving it feels like open-heart surgery. We read your old system at the source, rebuild it in the cloud, and check every record against the original before you go live. Nothing lost, no dark weekend, no re-keying. It's free, a DocsDocs specialist runs the whole move on-site with you, and a dedicated success manager stays reachable 24/7.

0PMS systems read at the source
0records lost β€” reconciled 1:1
0from kickoff to live
πŸ–₯️ Your old PMS
πŸ‘€ Patients
πŸ’° Ledger & AR
🦷 Charts & imaging
πŸ“… Schedule
☁️ DocsDocs cloud
βœ“ PatientsMATCHED
βœ“ Ledger & ARTO THE Β’
βœ“ Charts & imagingLINKED
βœ“ ScheduleREBUILT
How we read your data

We Don't Guess at Your Records.
We Read Them at the Source.

DocsDocs extracts through a direct, read-only connection to your live database β€” the same battle-tested approach used across the industry, with connectors into more than 400 practice management systems. No fragile CSV export, no screen-scrape. We read your data structured, field-by-field β€” the difference between a copy that's close and one that's exact.

0PMS systems we connect to at the source
0every record reconciled against source
0records lost in migration
0from kickoff to fully live

HIPAA-compliant, read-only extraction Β· a signed BAA before any data moves Β· PHI encrypted in transit and at rest.

What comes across

Not Just Names and Numbers.
The Whole Practice.

Every clinical and financial record moves with its links intact β€” so day one on DocsDocs looks like the practice you already know, not a spreadsheet you have to rebuild.

VERIFIED
πŸ—‚οΈ

Patient records

Demographics, medical history, clinical notes and consent β€” mapped field-by-field and checked against the source.

REBUILT
πŸ“…

Schedule & recall

Future appointments, recall due dates and provider columns rebuilt exactly as they were.

TO THE Β’
πŸ’°

Ledger & AR

Balances, payment plans, insurance, fee schedules and outstanding claims reconciled to the penny.

LINKED
🦷

Imaging & charts

X-rays, perio charts and clinical images stay linked to the right patient and tooth β€” nothing orphaned.

INTACT
πŸ“„

Documents

Scanned files, referral letters, EOBs and signed forms carried over with their metadata intact.

CARRIED
πŸ“‹

Treatment & claims

Treatment plans, pre-auths, claims and payment history β€” so billing never misses a beat.

Coming from any of these? You're covered.

DentrixDentrix AscendEaglesoftOpen DentalCurve DentalDenticonPracticeWorksSoftDentArchy+ 390 more
How to shift Β· server to cloud

The Technical Move,
Handled End to End.

Whether your data lives on a box in the back office or another vendor's cloud, the path is the same. You keep working the whole time β€” we mirror in parallel and cut over after close.

01

Read the source

Through a secure, read-only connector we read your live database in place β€” on-prem or cloud. Nothing on your side is touched or deleted; we only read.

02

Rebuild in cloud

Records are mapped into DocsDocs' structured cloud schema β€” patients, ledger, imaging and charts reconnected exactly as they were linked.

03

Reconcile 1:1

Every table is counted and matched against source. Balances to the penny, patient totals equal, images resolve. You review a sample account.

04

Parallel mirror

Both systems run side by side, kept in sync, while your team kicks the tires. Nothing is ever at risk during the switch.

05

Overnight cutover

We flip after close with a specialist on the line. Your old server stays intact as a backstop β€” you open the next morning on DocsDocs.

πŸ›‘οΈ The no-loss guarantee

A Migration Isn't Done Until Every Count Matches.

Patient totals, ledger balances, appointment history and image links are reconciled against your source system and signed off with you β€” before you ever go live. Your old data stays untouched and available the entire time, so there is no moment where a record can quietly disappear.

Read-only extractionWe never write to or alter your existing system β€” we only read from it.
1:1 reconciliationRow counts and dollar totals matched to source and reported back to you.
Test conversion firstYou review a full sample of your converted practice before committing.
Parallel runOld and new run together until you sign off β€” your old system is the safety net.
And once you're across

Migration Isn't a Copy. It's an Upgrade.

The moment you land on DocsDocs you're fully cloud-native β€” open the practice from any chair, any device, any location, with automatic backups and no server to babysit.

Why cloud-native changes everything

Access anywhere, zero-maintenance infrastructure, always-current software and enterprise-grade backup β€” the full case for leaving the closet server behind.

See the cloud benefits β†’
Easy the day after you switch

Less to Learn,
Because the AI Does the Work.

The other half of "switching is hard" is the retraining. Most platforms hand you a fatter version of the same clunky software and a week of sessions. DocsDocs is built the opposite way β€” the busywork is automated, so there's far less for your team to memorize, and what's left is intuitive enough to pick up in a shift.

πŸ€–

Automation does the work

Calls answered, insurance verified, claims drafted, x-rays read β€” the system handles the busywork, so staff aren't clicking through twelve screens to get anything done.

🧭

Intuitive by design

One living record, plain language, sensible defaults. If your team can use a phone, they can use DocsDocs β€” no manual open on the second monitor.

πŸŽ“

Trained in hours, not weeks

A short guided onboarding is enough β€” and we run it on-site, in person at your operatories. Because there's less to learn, even a lightly-trained front desk is productive from day one, with a dedicated success manager on call 24/7 after.

How the switch compares

Most Vendors Migrate Your Data and Move On.
We Treat the Switch as the Product.

Β 
DocsDocs
Typical cloud PMS
Source extraction
βœ“ Direct read-only connection Β· 400+ systems
Vendor-by-vendor export, often manual
Data-loss risk
βœ“ Reconciled 1:1 & signed off
"Most" data β€” verify it yourself
Downtime at switch
βœ“ None β€” parallel run, overnight cutover
Cutover weekend common
Training to be productive
βœ“ Hours β€” automation cuts the workload
Multiple sessions over ~2 weeks
After go-live
βœ“ Cloud-native + AI running the busywork
Same manual workflows, now in a browser
Where it happens
βœ“ On-site β€” we come to your practice
Remote / self-serve setup
Cost to migrate
βœ“ Free β€” we don't charge to move your data
Onboarding / conversion fee common
Support after go-live
βœ“ Dedicated success manager Β· 24/7
Business-hours ticket queue
What the switch is worth

Add up What You're Paying
to Stay Where You Are.

Slide in what your practice runs today. DocsDocs folds it into one bill, automates the busywork your team does by hand, and answers the calls you miss β€” the calculator shows what that adds back in year one.

What you pay today, per month

Where the busywork still runs by hand

Revenue walking out the door

Straight answers

The Questions Every Office
Asks Us First.

If yours isn't here, bring it to the demo β€” or just ask us directly.

Contact us β†’
01Will I lose any data?

No. We read your source system directly through a read-only connection and reconcile every record 1:1 β€” patient counts, ledger balances, appointments and image links are matched against your old system and signed off with you before you go live. Your original data stays untouched the whole time.

02Do we have to stop seeing patients?

No. Both systems run in parallel through the switch, and the cutover happens overnight after close. You keep working right up until you flip to DocsDocs β€” no downtime, no lost production.

03What if I'm on an old on-prem server?

That's the most common case. We read the data off your local server through a secure, read-only connector and rebuild it in the DocsDocs cloud β€” after which you never touch that server again.

04How long does it take?

Most single-location practices are fully live within two to four weeks β€” including data migration, a test conversion you review, and staff onboarding. The cutover itself is overnight.

05How much training will my team need?

Far less than you're used to. Because the AI handles the busywork and the interface is built to be intuitive, a short guided onboarding gets most teams productive on day one. We train your team on-site, in person, and a dedicated success manager stays reachable 24/7 long after go-live.

06Is my patient data safe during the move?

Yes. Extraction is HIPAA-compliant, PHI is encrypted in transit and at rest, and we sign a BAA before any data moves. Each practice lands in its own isolated database.

07What does the migration cost?

Nothing. Moving your data to DocsDocs is free β€” we don't charge a conversion or onboarding fee to bring your practice across. You're only ever billed for DocsDocs itself.

08Do you come to our office?

Yes β€” for every switch. A DocsDocs specialist comes on-site to handle the install, train your team in person at the operatories, and stand with you on go-live day. After that, a dedicated success manager is reachable 24/7.

Bring the System You're Stuck On.
We'll Map the Way Out.

Tell us what you run today and we'll scope your migration β€” data mapped, timeline set, no obligation, and the migration itself is free. We come on-site to run it, and a dedicated success manager stays reachable 24/7. Most practices are fully live within two to four weeks.

Questions

Answers before you ask.

The things practices want to know before switching β€” and how DocsDocs handles them.

How long does it take to switch?

Most practices are fully live in 2–4 weeks. A DocsDocs specialist runs the whole move on-site with you β€” we read your old system at the source, rebuild it in the cloud, and reconcile every record before go-live. No dark weekend, no re-keying.

Is my data safe and HIPAA-compliant?

Yes. Everything runs on HIPAA-aligned AWS infrastructure under a signed BAA, encrypted in transit and at rest, with access logging and continuous multi-region backup. It's a stronger posture than a server in a supply closet.

What if the internet goes down?

Modern practices run on the internet the way they run on electricity, and a simple LTE/5G failover keeps you online through most outages. Connectivity is far more reliable than a single on-site server that fails with no warning.

Do I need to buy new hardware?

No. DocsDocs runs in the browser on the Mac, PC, tablet or phone you already have β€” no server to rack, no closet box to patch. Add a location, a chair or a provider without racking anything new.

How do I get started?

Book a 20-minute demo on your real workflow, or send us a note and a real person on our team gets back to you β€” usually within one business day. Migration is free.

Still have a question? Contact us β€” a real person answers.
Contact usBook a demo β†’