All communications

Paid from a text.

Pay
By Text

The balance conversation, without the phone call. A single-use link that expires on its own drops into the patient's text thread. They tap, pay on a hosted checkout, and it posts straight to their ledger. No portal to log into. Nothing to mail. Nobody waits on hold.

Single-use link · expires on its own · posts to the ledger automatically

Cedar Point DentalSMS · office line

Hi Alex, your visit on Mar 3 left a balance of $214.00. You can pay securely here:

pay.docsdocs.com/b/8kq2Single use · expires in 48h
Secure checkoutCedar Point Dental
Balance due$214.00
•••• 424209/28
Paid
Account ledgerRivera, Alex
Mar 3D1110 · Prophylaxis$168.00
Mar 3D0120 · Periodic exam$46.00
TodayPayment · pay by textPosted ✓−$214.00
Balance$0.00
tap → hosted checkoutno portal, no password

Over the counter

Three Steps,
One Settled Balance.

  1. At the desk · one click

    Send the link

    From the patient's ledger, one click creates a single-use hosted payment link and drops it into their text thread, from the office number they already know. No invoice PDF to attach, nothing to mail.

    Balance $214.00 · expires in 48h
  2. Wherever they are · a tap

    They tap and pay

    The link opens a hosted checkout. There's no app to install and no portal password to remember. Card or wallet, done in under a minute, from the parking lot if they like.

    Guest checkout · no login
  3. Back office · automatic

    It posts to the ledger

    The moment the charge clears, the payment writes itself back to the account ledger. The balance updates and the patient gets a receipt by text. Your day-sheet already agrees with the bank.

    Posted ✓ · balance $0.00

The fine print, printed large

Built Like a Payment System,
Not a Message Blast.

Front desks chase the 98% collections-ratio target (ADA). The fastest route there is letting patients pay the moment they're told what they owe. Every link is built to be boring: it works once, expires quickly, and shows up on the ledger.

  • Every link is single-use and time-bounded

    Used once or left alone, it dies on its own. A forwarded or screenshotted link is already dead, and so is a week-old one.

  • No login, ever

    Patients pay straight from the text. There's no portal password for your front desk to reset on a Monday morning.

  • Guests can pay

    The cardholder doesn't have to be the patient. A parent or a spouse can settle the balance from the same link, with no extra steps.

  • Reminders carry the link

    Balance-due reminders can go out with the payment link inside, so the nudge and the checkout are the same tap.

  • Auditable end to end

    Every link leaves a trail on the ledger: who sent it, when it was tapped, and when it posted. If it's never touched, it just expires.

Only here

Booked and Collected,
on the Same Call.

A booking call doesn't have to leave money on the table. While the front desk has the patient on the line, they can raise an outstanding balance and text a secure, single-use payment link on the spot. The visit gets scheduled and the account gets settled in one conversation.

On the call · front desk
“You're all set for Tuesday at 2:10 with Dr. Okafor. I can also see an open balance of $86 from your last visit. Want me to text you a secure link so it's handled before you come in?”
Appointment · bookedBalance · link sent

See it live

Watch a Balance
Clear Itself.

Fifteen minutes, and bring your questions. We'll text you a real link and you can watch the payment post to the ledger while we talk.

Questions

The questions everyone asks.

The stuff practices actually ask before they switch. Straight answers, no spin.

How long does it take to switch?

Most practices are fully live in 2–4 weeks. A DocsDocs specialist runs the whole move on-site with you. We read your old system at the source and rebuild it in the cloud, then reconcile every record before go-live. No dark weekend, no re-keying.

Is my data safe and HIPAA-compliant?

Yes. Everything runs on HIPAA-aligned AWS under a signed BAA. Encrypted in transit and at rest, every access logged, backed up across regions around the clock. Safer than a server humming in the supply closet.

What if the internet goes down?

It happens less often than you'd think, and a simple LTE/5G failover keeps you online through most outages. Honestly, your internet connection is more dependable than a single on-site server that can die with no warning.

Do I need to buy new hardware?

No. DocsDocs runs in the browser on the computers you already have, Mac or PC, plus tablets and phones. There's no server to rack and no closet box to patch. Adding a location or a new provider doesn't mean buying equipment.

How do I get started?

Book a 20-minute demo on your real workflow, or send us a note and a real person on our team gets back to you, usually within one business day. Migration is free.

Still have a question? Contact us. A real person answers.
Contact usBook a demo →