All communications

The fax pile, finally readable

Two-Way Fax

Every inbound fax is OCR’d the moment it lands. AI boils it down to the four lines that matter and files it to the right patient chart. Referrals, EOBs, lab reports. Read on arrival, not at five o’clock.

The light-table

Lay a Page Down. Read Four Lines.

One pass of the scan light and the page comes back as structure: what the document is, what it says, and what it needs from your office.

AI summary04:12 PM
DocumentReferral letter · 3 pages
GistDr. Okafor requests an ortho consult for tooth #14.
Findings6 mm pocketing, distal #14Radiographic bone loss, upper left
ActionsBook ortho consultReturn periapical series with report
Matched: Priya Raman98%
Filed Raman, Priya · Documents
Illustrative product UI. An invented patient and an invented fax, shown the way the product presents them. Not an industry statistic.

How it runs

From Paper Tray to Patient Chart.

  1. A fax arrives

    It hits your existing fax number and lands in the reading room as a document, not a printout. Nothing curls in a tray or waits for someone to walk past the machine.

  2. The AI reads it

    OCR first, then a structured summary: the document type, a one-line gist, findings, and whatever the sender is asking for. Four lines instead of four pages, and the full original is always one click beneath them.

  3. It files itself

    Above a confidence threshold, the document attaches to the right chart on its own. Anything uncertain waits in a one-tap queue for a quick human pick, so nothing ever lands on the wrong patient.

    No confident match. Pick a chartRaman, PriyaRaman, Rohan

OCR that copes

Crisp e-faxes and crooked, third-generation photocopies alike. When a page is a scan of a scan, a fallback OCR pass keeps the reading honest, and the summary tells you it’s working from one.

Outbound, reconciled

Two-way. Send records, referrals and claims straight from the chart. Delivery confirms on its own, with no one standing at the machine.

Any fax line

No need to switch anything. Keep your fax number and your current provider. DocsDocs sits behind either and does the reading all the same.

The reading room is open

Ready to Read the Pile?

Watch your own faxes come in summarised and filed to the right chart. Live, with our team.

Questions

The questions everyone asks.

The stuff practices actually ask before they switch. Straight answers, no spin.

How long does it take to switch?

Most practices are fully live in 2–4 weeks. A DocsDocs specialist runs the whole move on-site with you. We read your old system at the source and rebuild it in the cloud, then reconcile every record before go-live. No dark weekend, no re-keying.

Is my data safe and HIPAA-compliant?

Yes. Everything runs on HIPAA-aligned AWS under a signed BAA. Encrypted in transit and at rest, every access logged, backed up across regions around the clock. Safer than a server humming in the supply closet.

What if the internet goes down?

It happens less often than you'd think, and a simple LTE/5G failover keeps you online through most outages. Honestly, your internet connection is more dependable than a single on-site server that can die with no warning.

Do I need to buy new hardware?

No. DocsDocs runs in the browser on the computers you already have, Mac or PC, plus tablets and phones. There's no server to rack and no closet box to patch. Adding a location or a new provider doesn't mean buying equipment.

How do I get started?

Book a 20-minute demo on your real workflow, or send us a note and a real person on our team gets back to you, usually within one business day. Migration is free.

Still have a question? Contact us. A real person answers.
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